Terms of Use

Last updated: September 23, 2026

1. Agreement to These Terms

These Terms of Use (“Terms”) govern your use of leadersleavinglegacies.com and any other website that links to these Terms (together, the “Site”). Leaders Leaving Legacies, LLC (“Leaders Leaving Legacies,” “we,” “us,” or “our”) operates the Site.

By accessing or using the Site, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, please do not use the Site. If you use the Site on behalf of an organization, you confirm that you have authority to accept these Terms for it.

2. Eligibility and Accounts

You must be at least 18 years old to create an account or make a purchase on the Site.

When you create an account, you agree to provide accurate information and keep it current. You are responsible for keeping your password confidential and for all activity under your account. Please tell us promptly if you suspect unauthorized use.

Some pages, such as client service request forms, are available only to current clients. We may suspend or close any account that violates these Terms.

3. Our Services and Client Agreements

The Site describes our leadership development, consulting, assessment, website development, hosting, and Microsoft 365 services. Service descriptions, questionnaires, and estimates on the Site are for information only and are not binding offers.

Each engagement is governed by a separate written agreement, proposal, or statement of work signed by you and us. If that agreement conflicts with these Terms, the agreement controls for those services. Submitting a questionnaire, request form, or consultation booking does not create a client relationship until both parties sign.

We offer free consultations at our discretion and may reschedule or decline them.

4. Shop Purchases and Digital Products

Orders and pricing. Prices are listed in U.S. dollars and may change without notice. Applicable taxes and shipping charges are added at checkout. We may refuse or cancel any order, including for pricing errors, limited availability, or suspected fraud; if you were charged, we will refund you.

Payment. Payments are processed by our third-party payment processor under its terms. By placing an order, you authorize us to charge the payment method you provide.

Shipping. We ship physical books [within the United States] to the address you provide. Delivery dates are estimates. If your order arrives damaged or does not arrive, please contact us promptly so we can help.

Digital products. When you buy a downloadable workbook, flipbook, or other digital product, we grant you a personal, non-transferable license to download, view, and print it for your own non-commercial use. You may not share, resell, or redistribute digital products, or post them online.

Returns and refunds. You may return unused physical books within [30] days of delivery for a refund of the purchase price, excluding shipping. Digital products cannot be returned, so all digital sales are final once downloaded, except where the law requires otherwise. To start a return, contact us using the details in Section 14.

5. Acceptable Use

You agree to use the Site only for lawful purposes. You may not:

  • Violate any law or anyone’s rights, including privacy and intellectual property rights.
  • Submit false or misleading information, or impersonate another person or organization.
  • Upload viruses or other harmful code, or attempt to gain unauthorized access to the Site, its servers, or client-only areas.
  • Interfere with the Site’s operation, including through excessive automated requests.
  • Scrape or harvest content or personal information from the Site by automated means without our written permission, including to train artificial intelligence models.
  • Send spam or unsolicited promotions through our forms.
  • Post content that is defamatory, harassing, hateful, or obscene.

We may remove content, restrict access, or take other appropriate action in response to any violation.

6. Intellectual Property

The Site and its content, including text, articles, graphics, images, books, workbooks, and design, are owned by Leaders Leaving Legacies or its licensors and are protected by copyright, trademark, and other laws.

We grant you a limited, revocable, non-exclusive license to view the Site and to download or print pages for your personal, non-commercial use, provided you keep all copyright and other notices intact. You are welcome to share links to our articles. Any other use requires our prior written permission.

Leaders Leaving Legacies, Leaders LeadUp, and our logos are trademarks or registered trademarks of Leaders Leaving Legacies, LLC, and may not be used without our written permission. Other names and logos on the Site, including those of our clients, belong to their respective owners.

7. Your Submissions and Feedback

You keep ownership of what you submit through the Site, such as questionnaire answers, messages, and comments (“Submissions”). You grant us a non-exclusive, royalty-free license to use your Submissions to respond to you, evaluate and deliver services, and operate the Site. You confirm that you have the right to share them.

Testimonials. We publish your name, testimonial, or review only with your permission, and you may ask us to remove it at any time.

Comments. Any public comments must follow Section 5, and we may moderate or remove them.

Feedback. If you send us ideas or suggestions about the Site, our products, or our services, we may use them without obligation to you.

8. Third-Party Links and Services

The Site may link to or embed third-party websites and services, such as social media platforms, our scheduling tool, and our payment processor. We do not control them and are not responsible for their content, terms, or practices. Your use of them is at your own risk and subject to their terms.

9. Disclaimers

General information only. Articles, tech tips, and other Site content are general information, not professional advice for your specific situation. Advice tailored to you is provided only under a signed client agreement (see Section 3).

No warranties. THE SITE, ITS CONTENT, AND PRODUCTS SOLD THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LEADERS LEAVING LEGACIES AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR PRODUCTS PURCHASED THROUGH IT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US THROUGH THE SITE IN THE 12 MONTHS BEFORE THE CLAIM OR $100.

These limits do not apply where the law prohibits them. Liability for services performed under a client agreement is governed by that agreement.

11. Indemnification

You agree to defend, indemnify, and hold harmless Leaders Leaving Legacies and its owners, employees, and contractors from any claims, losses, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, your misuse of the Site, or your Submissions.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-law rules.

Before filing a claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. If we cannot resolve it, any legal action must be brought exclusively in the state courts located in Ozaukee County, Wisconsin, or in the United States District Court for the Eastern District of Wisconsin, and both parties consent to those courts’ jurisdiction. Either party may still bring a qualifying claim in small claims court.

13. Changes, Termination, and General Terms

Changes. We may update these Terms from time to time. We will post the updated Terms on this page and revise the “Last updated” date. Changes apply from the date posted and do not affect orders placed before then; continuing to use the Site afterward means you accept them.

Termination. We may suspend or end your access to the Site at any time if you violate these Terms. Sections 6, 7, and 9 through 12 survive any termination.

General terms. These Terms and our Privacy Policy are the entire agreement between you and us about the Site, except where a signed client agreement governs. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent; we may assign them as part of a business transfer.

14. Contact Us

For questions about these Terms, an order, or a return, contact us: